The world is changing rapidly, and innovation is crucial for the public sector to remain efficient and effective in delivering quality services to the public. Facing numerous challenges, such as demographic changes, climate change, and an increased demand for services, the sector is in a hurry. However, change in the public sector can be both complicated and slow. Silo-structures, regulations and policies make innovation complex – but not impossible.

Complexity, organisational silos and regulations

Our aim is to create people-centric, inclusive and seamless public services. We collaborate with experts on benefit realisation, to make sure that the solutions and services we create cater both to user and organisational needs. That way, our innovation work contributes to efficient, effective and user friendly public services.

Public services in EGGS

Innovation methodologies, such as experimentation, facilitation and user-involvement, are essential in identifying the right challenges to address, as well as helping find concrete solutions. By identifying both structural and operational challenges, bridging gaps between and within departments, ecosystems and users, we find smart ways to move forward.

What we offer the public sector

Oslo

Want to know more about innovation in the public sector?

Holistic public services for severely ill children

An ecosystem map for inclusive digital services

Mediation service for divorcing parents 

Experimentation in public innovation

Meet Glenn – the developer gone universal design guru    

Meet Cathrine – the service designer with a passion for inclusion 

Public services