To reach this goal, OSL must become even better at understanding and meeting passenger expectations. In this presentation you will get insight into how OSL is going to achieve this vision.

This video is in Norwegian.


  • Anne Beate Hovind, Project Manager at Oslo Airport Gardermoen

  • Anna Kirah, Chief Experience Officer at Making Waves

  • Jan Walter Parr, Lead Designer at EGGS Design


The film is a recording of the live broadcast aired on 17th April 2013, produced by PI Studios / Webcast for Norwegian Design Council and is 35 minutes and 26 seconds long. Introduction film is produced by Govertsen file for Norwegian Design Council.