EGGS Design - Stories - Seminar: Methods for impactful innovation in complex settings

Finding solutions to complex problems and working with innovation in contexts with many stakeholders is not easy. At EGGS for Breakfast – Methods for impactful innovation in the public sector, you will learn how we applied experimentation as a method for public service innovation. Sigrun Vik, Head of Health at EGGS Design, will share from the project Severely Ill Child, one of seven life events in Norway that the public sector is addressing to ensure seamless and personalised services for the country's residents. Save the date to join the event at your nearest EGGS office.

The Norwegian Directorate of Health is coordinating the development of holistic and seamless public services for children with complex needs and their families. We have helped them identify why challenges occur, the relation between them and explored new ways of working to find solutions.

The case of Severely Ill Children

At EGGS for Breakfast – Methods for impactful innovation in the public sector, Sigrun Vik Head pf Health at EGGS Design Norway, will take us through the inspiring case of Severely Ill Child (Alvorlig Sykt Barn). We’ll explore the experimental methods that helped the team move forward in this complex public service innovation project, where the aim is to create a holistic and seamless solution for families and children with complex needs.

Event dates and tickets

Audience: Public sector innovators and innovation leaders in complex contexts.
Tickets: Please register via Eventbrite. Links below.
Time: 8:00 am - 10:00 am

Copenhagen: August 30, 2022

The event has already occurred - not possible to sign up
Venue: EGGS Design Copenhagen, Store Kongensgade 59D, 1264 Copenhagen.
Language: English.

Trondheim: September 22, 2022

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Venue: EGGS Design Trondheim: Nordre Berggate 2, 7014 Trondheim.
Language: Norwegian.

Bergen: September 27, 2022

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Venue: Loftet, Kulturhuset Bergen, Vaskerelven 8, 5014 Bergen.
Language: Norwegian.

Oslo: September 29, 2022

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Venue: DOGA, Hausmanns gate 16, 0182 Oslo.
Note: This event will be live-streamed by DOGA.
Language: Norwegian.

Stavanger: September 30, 2022

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Venue: EGGS Design Stavanger, Kvitsøygata 15, 4014 Stavanger.
Language: Norwegian.

About Severely Ill children - Children and young people with complex needs

The life event Severely Sick Children is a significant innovation initiative in the Norwegian public sector that will identify and suggest solutions to the needs of severely ill children and their parents. The goal is for them to experience seamless, personalised and predictable public services to support them in their challenging life situation.

The project is rooted in the digitalisation strategy for the Norwegian public sector. Across sectors, work will be done together to develop services perceived as coherent for the users - where the users will no longer be the coordinator between the services.

Complexity requires new ways of working

Finding solutions to complex problems and working with innovation in contexts with many stakeholders is not easy. It requires new ways of working. What do you do when regular user insight work doesn't provide the necessary answers? Or when you work within a vast system with many different stakeholders, where it is impossible to predict the full impact of a change, like in the public sector? You experiment! Experimenting as a method is about designing interventions and testing them in a real but safe setting.