Bufdir finalist to the Danish Design Award

Our client Bufdir, Norwegian Directorate for Children, Youth and Family Affairs (Barne-, ungdoms- og familiedirektoratet) is one of 48 finalists to the Danish Design Award in the category Outstanding Service.

(This is) a new design approach to help people through challenging conversations and avoid unnecessary conflicts. It is an excellent example of how design can make a difference in a less open area, and the courage of a public institution to apply design principles to such an emotional topic.

The jury Danish Design Center

Every year many children have their lives turned upside-down due to their parent’s separating. Together with the Norwegian government, the team in EGGS Design redesigned their mediation service to put the needs of the children first.

The pilot project documents an increase in the number of conversations with the children and that 40% of parents in severe conflicts reach agreement in the process. It is more than a digital tool based on algorithms, as human contact is also facilitated through the service, for example, with a psychologist.

The jury Danish Design Center