Senior Service Designer


We are re-imagining the future of welfare, heavy industries and consumer products. Want to take part?

Do you want to be part of working towards sustainable change and innovation in these industries by creating design interventions? We’re looking for Service Designers who have special know-how within either health & welfare, heavy asset industries or the consumer market. We aim to stay at the forefront of cross-sectorial innovation with the help of design craft and holistic thinking. Join us on this journey!

Who are we looking for?

We’re looking for Service Designers who want to push the limit of the impact that design can make. In EGGS, designers have a key role in shaping our clients' future through our impact-oriented, cross-disciplinary approach to design-driven innovation.

To be comfortable as a service designer in EGGS, you need to be an excellent individual designer as well as an empathetic team player who feels safe taking on complex challenges. To be a good fit for the role, we believe that you:

  • Are a trained Service Designer or equivalent with service innovation experience

  • Have at least 4 years of work experience

  • Have experience from mapping out systemic complexity and finding the right level of design intervention while securing a good organisational fit with many stakeholders

  • Might have a specialisation in system-oriented design, universal design, or service-prototyping

  • Thrive as a team player, in teams with digital designers, brand designers, and creative techies from EGGS

  • Care about the impact your work makes, and therefore approach the client's challenges with empathy and resourcefulness

  • You’re good at – and enjoy – self-management and autonomy

  • You speak, or are willing to learn, a Scandinavian language

We’re looking for three different Service Designers and expect you to have know-how and experience within one, or more, of the following industries:

  • Health and welfare: You have either educational or relevant work experience to understand the multiple missions and goals that form the development of our welfare-society

  • Heavy asset industries: You have experience working with large organisations and understand the dynamics of using design as a tool for change, in professional, global systems

  • Consumer market: You have a special know-how in prototyping innovative service-propositions for commercial use

”One of the reasons I enjoy working in EGGS are my colleagues - they're open-minded, empathetic, talented, and always helpful." 
Ingrid Johanna Fløgstad, Senior Designer, EGGS Oslo

What will you be doing?

As a service designer in EGGS, you follow work from classical service design over a variety of touchpoints: digital design, product design, experience design, and brand design. You will also work in a wide range of project-types yourself. We support learning journeys and change-process is in our client’s organisations and work closely with other design and tech-disciplines. In this position, you will take on several roles:

  • You will facilitate workshops, insight-and design process

  • You will master methodology choices and various design methods and processes

  • You will communicate findings and results in visually strong and engaging deliverable

  • You will develop clever concepts, prototypes, and tests, in every stage of the process

  • You will work with the craftsmanship of design, creating strategic guidelines, complex insight mappings, and holistic service journeys

  • You will be working with important local and international clients

What’s in it for you?

  • Inspiring and meaningful projects

  • Truly human-centric, warm and compassionate culture

  • Responsibility and flexibility

  • You will work alongside innovative colleagues within the business & brand, tech, product, and digital design bases

  • You'll get well over 100 dedicated and passionate colleagues to play with every day, of which close to 60 work in Oslo. The rest work from our offices in Stavanger, Trondheim, Bergen, and Copenhagen

  • DELICIOUS warm lunch every day, made by the nicest chef in town, the legendary Mona

How to apply

If this sounds like a good fit for you, we would love to hear from you! Please click the “Apply now” button and send us:

  • Your portfolio

  • Your CV

  • Your motivation

If you have any questions, don’t hesitate to get in touch!

Application deadline: 26th of September, 2021

PS. We can only accept applications received through our recruitment system to ensure a smooth and compliant process (GDPR), so please – don’t send your application by email.

Apply now

Sounds interesting?

Marte Grevsgard

Let's talk to Creative Leader Service Design Oslo
Marte Grevsgard
+47 917 74 683

Lena Sendstad

Let's talk to Creative Director Service Design
Lena Sendstad
+47 932 82 811

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