Lead Service Designer


Get ready to lead sustainable transformation

Are you searching for meaningful projects where your design expertise will be put to good use? Do you want to lead impactful change through service design? As a Lead Service Designer, you will have a crucial role in shaping the services of the future, both public and private. Sounds inspiring? Then you might be who we’re looking for.

Who are we looking for?

We're searching for an experienced Service Designer, well-versed in the Scandinavian service landscape – both public and private. In addition, we believe that you:

  • Have a solid service design methodology foundation

  • Have a deep curiosity for developing organizations, people, and co-creative processes

  • Have extensive experience in leading complex service innovation projects

  • Are comfortable and willing to lead, build and inspire teams

  • Are a skilled and organised project manager

  • Have a passion for driving development within your design field

  • Are familiar with public procurement processes

  • Have experience in sales and business development

  • Have 10+ years of working experience

  • Fluency in a Scandinavian language is a strong plus

What will you be doing?

As a Lead Service Designer in EGGS, you will lead impactful projects through a design-driven innovation approach. You will contribute to setting the agenda for your design discipline and play an essential role in developing the business and client projects. Some examples of things you might be doing are:

  • Planning, selling, and leading design-driven service innovation projects in collaboration with clients

  • Contributing with your competence to develop, support, and inspire your team

  • Ensuring the quality of all client deliveries

  • Collaborating with leaders from other design disciplines as well as developers to create holistic and impactful service design deliveries

  • Representing EGGS and your design field externally at events, presentations, and forums

  • Have project manager responsibilities, such as allocation, budget, and client contact

  • Facilitating processes with colleagues, clients, and users to ensure that the solutions are co-created and firmly anchored

  • Being responsible for building and developing client relationships

  • Leading projects through all phases – from insights to development, and implementation

What’s in it for you?

In EGGS, we want to be the best workplace for creative people. Working with us, you can count on:

  • A genuinely people-centric, warm, open, and compassionate culture

  • Plenty of inspiring and meaningful projects

  • A high degree of flexibility and self-leadership

  • 120+ friendly and talented colleagues to play with spread over five offices

  • Dedicated and supportive leaders

  • Practical helpwith (almost!) anything from our fantastic People and Culture Managers

  • Working alongside innovative colleagues within all design disciplines - business & brand, tech, industrial, digital, and service design

  • Many opportunities to socialise and celebrate with your colleagues across our offices

How to apply

If this sounds like you, we would love to hear from you! Pleaseclick 'Apply now' and send us the following:

  • Your portfolio

  • Your CV

  • Your letter of motivation

Application deadline: October 16, 2022

PS. We can only accept applications received through our recruitment system to ensure a smooth and compliant process (GDPR), so please – don’t send your application by email.

Apply now

Sounds interesting?

Karete Kristoffersen

Let's talk to Director of EGGS Stavanger
Karete Kristoffersen
+47 976 57 723

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